Last updated: April 2026
These Terms of Service (“Terms”) govern the relationship between Elera Design Studio (“we,” “us,” “our”) and any individual or entity (“Client”) engaging our services. By booking a discovery meeting, submitting a project brief, or making any payment, you agree to these Terms in full.
1. Engagement Process
All projects begin with a mandatory discovery meeting. This ensures both parties are aligned before any work commences. Following the discovery meeting, Clients are required to complete our official project intake form, unless a detailed written brief covering scope, objectives, audience, timeline, and deliverables is provided in lieu.
Elera Design Studio reserves the right to decline any project at its sole discretion, including after the discovery meeting.
2. Payment Terms
A non-refundable deposit of 60% of the total project fee is required before any work begins. The remaining 40% balance is due upon project completion, prior to the delivery of final files.
Accepted payment methods include bank transfer (USD, AED, EUR, AUD, NGN), debit/credit card, wire transfer, Payoneer, Grey Finance, Uglycash, and cryptocurrency (USDT, USDC).
Failure to submit the deposit within 7 days of invoice issuance will result in the project slot being released.
3. Revisions & Scope
Revisions are limited to those outlined in your project proposal. Work outside the agreed scope will be quoted and invoiced separately. Elera Design Studio does not begin unlimited revision cycles, our process is strategy-led, and changes must align with the agreed creative direction.
4. Portfolio & Confidentiality
Elera Design Studio reserves the right to display completed client work in our portfolio, case studies, social media, and promotional materials unless otherwise agreed in writing prior to project commencement.
Clients who require confidentiality or non-disclosure of their project must request an NDA (Non-Disclosure Agreement) before work begins. NDA arrangements are subject to an additional fee, which will be quoted upon request. Verbal agreements regarding confidentiality are not binding, all NDA requests must be formalized in a signed written agreement.
5. Intellectual Property
Upon receipt of full payment, the Client receives full ownership of the final deliverables. Elera Design Studio retains ownership of all preliminary concepts, drafts, and unused designs. We also retain the right to credit ourselves as the design studio on any public-facing deliverable, unless the Client requests otherwise in writing.
6. Client Responsibilities
The Client is responsible for providing accurate, timely feedback and all required content (copy, images, brand assets) by agreed deadlines. Delays caused by the Client may result in revised timelines or additional fees. Elera Design Studio is not liable for project delays caused by the Client’s failure to respond within agreed timeframes.
7. Cancellations
If a Client cancels a project after work has commenced, the 65% deposit is non-refundable. If Elera Design Studio cancels a project for reasons unrelated to Client breach, any unused portion of the deposit beyond work completed will be refunded.
8. Limitation of Liability
Elera Design Studio’s total liability to the Client shall not exceed the total fees paid for the specific project in question. We are not liable for any indirect, consequential, or incidental damages arising from the use of our deliverables.
9. Governing Law
These Terms shall be governed by the laws applicable in the jurisdiction of the Client’s country of residence or business registration, to the extent required by applicable consumer or business protection law. Disputes will be resolved through good-faith negotiation before any formal proceedings.
10. Amendments
Elera Design Studio reserves the right to update these Terms at any time. The version in effect at the time of your project engagement applies.
For questions, contact us at info@eleradesign.com
