Last updated: April 2026

Elera Design Studio (“we,” “us,” “our”) is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable international privacy laws.

1. Who We Are

Elera Design Studio is a globally distributed branding and design studio serving clients across the US, Spain, Mexico, Zambia, Nigeria, and beyond. Our website is eleradesign.com.

For data protection enquiries, contact: info@eleradesign.com

2. Data We Collect

We collect the following categories of personal data:

• Contact information, name, email address, company name, country
• Project information, submitted via our intake form (Fillout) or email brief
• Booking data, meeting details collected via HubSpot when you schedule a discovery call
• Usage data, IP address, browser type, pages visited, and time on site (collected via cookies)
• Payment data, transaction references (we do not store full card or bank details)

3. Legal Basis for Processing

We process your data on the following legal grounds:

4. How We Use Your Data

• To communicate with you about your project or enquiry
• To schedule and conduct discovery meetings
• To process payments and issue invoices
• To improve our website and services
• To send relevant updates (only with your consent)

We do not sell your personal data to third parties.

5. Third-Party Tools

We use the following tools that may process your data on our behalf:

Each of these providers maintains their own GDPR-compliant data practices.

6. International Data Transfers

As a globally distributed studio, your data may be processed in countries outside your own, including outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) in line with GDPR requirements.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Project files are retained for only a year after project completion unless otherwise agreed.

8. Your Rights

Under GDPR, you have the right to:

• Access, request a copy of your personal data
• Rectification, correct inaccurate data
• Erasure, request deletion of your data (“right to be forgotten”)
• Restriction, limit how we process your data
• Portability, receive your data in a structured format
• Objection, object to processing based on legitimate interests
• Withdraw consent, at any time, for consent-based processing

To exercise any of these rights, email info@eleradesign.com. We will respond within 30 days.

9. Cookies

Our website uses cookies for functionality and analytics. You can manage cookie preferences via your browser settings. A cookie consent banner will be displayed on your first visit. [See our Cookie Policy for full details, or link to a separate cookie page if needed]

10. Changes to This Policy

We may update this policy periodically. The “Last updated” date at the top reflects the most recent revision. Continued use of our website following any changes constitutes acceptance.